Payments
The Detox Shop.com is run by The Detox Shop Ltd. You can currently pay for purchases using any of the following methods.
- PayPal - PayPal allows you to transfer funds either from your existing account balance or from the credit cards you have registered with PayPal. PayPal payments to us will show as 'Rising Dragon Ltd' in your PayPal account history.
- Cheque or Postal Order - we accept cheques or postal orders made payable to Rising Dragon Ltd or The Detox Shop. Orders placed this way ship once your payment has cleared, typically three to five days from us receiving your payment.
Telephone Orders
We welcome telephone orders and can accept Visa, Mastercard, Maestro (Switch), Solo, JCB and Diners cards for payment. If you prefer to make your order by telephone, want to check availability of a certain item or to confirm timescales for delivery, please call us on 0208 123 9800.
Shipping Postage & Packing is based on a cost by weight and size using Royal Mail delivery. Where possible we use First Class post, although certain items are shipped as Parcels due to the frightening cost increase of sending them any other way.
We do our utmost to deliver your order right away. Normally, we will send your
order to you in 2-4 business days, and if it's particularly urgent, you can
call us on 0208 123 9800 and we'll let you know exactly when your order
will go out.
Back Orders
If your item is not in stock, we will back order for you. You will be alerted
to this by email and will be kept informed throughout.
Returns
All products carry a 30 day no-quibble money back guarantee - simply return
the item to us unopened and unused within 30 days of the dispatch date and we'll return your
payment in full, no questions asked.
Please note however that we cannot offer refunds on cosmetics or skincare items that have been used for obvious hygiene reasons. |